Hotel Accommodation

MCI has reserved a large number of hotel rooms in various hotels in different price categories. Kindly make your reservation while you are registering on-line. Reservations will be made on a first-come, first-served basis. Individual participants are asked to book their hotel on-line.

Hotel reservations are handled by MCI

Rue du Pré-Bouvier 9
1242 Satigny, Geneva – Switzerland
Phone:  +41 (0)22 33 99 580
Fax:      +41 (0)22 33 99 631

Accommodation Information

General Information

MCI Suisse SA is pleased to offer a hotel booking service for the ESPEN 2018 Congress in Madrid. Advantages of booking on-line during registration within MCI’s booking block are countless:

  • Competitive room rates
  • A housing company with extended experience in housing management
  • Additional networking opportunities for your delegates outside of the formal Congress venue
  • Extensive and Privileged relationships with hotels
  • Personalized service and support, prior, during and after the event from a dedicated team of housing experts
  • World class, state-of-the-art and user friendly online hotel reservation management system

Hotel Booking

The majority of the hotels chosen for this Congress are located in the Congress center area and in the city centre. For exact location of hotels, please see the map of Madrid. Madrid attracts many tourists, and due to the high demand for accommodation during this period, reservations will be made on a “first-come, first-served” basis.  We recommend booking early to ensure availability. Names of persons sharing rooms must be indicated by e-mail to MCI Suisse S.A.

All rates are in euros, per room, per night, and include service charge and VAT. Rates apply for standard rooms; other room types like junior suite, suite, etc. are available upon request.

Book your room directly during the registration process to benefit from preferential rates and all the advantages offered when booking through the official housing agency with privileged contacts with the hotels!


We accept the following credit cards: American Express, VISA and Master Card. Alternatively you may pay by bank transfer. Please remember to mention your name and “ESPEN 2018” as the reference on the bank transfer.

Only guaranteed reservations will be accepted: to guarantee your reservation a deposit covering the first night is required, either by bank transfer or by credit card (deposits will be deducted from the final hotel bill when paid by the participant at the hotel). From Wednesday, August 1, 2018, only payments by credit card will be accepted. Please be aware that all extras you might incur during your stay (i.e. mini-bar, laundry, telephone, etc) have to be paid directly to the hotel upon your departure. Please also note that a credit card or cash deposit may be required for potential incidental charges when completing the check-in process at the hotel.

Individual Hotel Bookings Cancellations & Modifications Conditions

Any enquiries or requests for additional information, modifications or cancellations to room reservations should be addressed to MCI in writing (fax or email). Please do not contact the hotel directly.

Cancellation conditions for: AC Avenida De America – AC Cuzco – AC Feria – Ilunion Alcala Norte Hotel – Ilunion Atrium Hotel – Ilunion Pio XII Hotel – Ilunion Suites Madrid – Novotel Madrid Puente de La Paz:

  • In the event of cancellation up to Monday 6 August 2018: no charge will incur.
  • From Tuesday 7 August 2018 to Wednesday 15 August 2018: 50% of one room night will be charged in case of cancellation.
  • From Thursday 16 August 2018: 100% of one room night will be charged in case of cancellation.

Cancellation conditions for Novotel Madrid Center – Novotel Madrid Campo de las Naciones – Pullman Madrid Airport & Feria – Melia Avenida de America:

  • In the event of cancellation up to Thursday 26 July 2018: no charge will incur.
  • From Friday 27 July 2018 to Wednesday 15 August 2018: 50% of one room night will be charged in case of cancellation.
  • From Thursday 16 August 2018: 100% of one room night will be charged in case of cancellation

Group Hotel Bookings Cancellations & Modifications Conditions

To access the group accommodation conditions, please click: here

Check-in/Check-out Time

Hotel check-in time is 16:00. If arriving after 20:00, please notify MCI Suisse SA in advance.

Check-out time is until 11:00. Extra costs apply for early check-in and/or late check-out.

Group Reservations

Large group reservations (more than 3 participants) will be handled by MCI Suisse S.A. with separate contracts. Please contact MCI Suisse S.A. at:

Methods of Payment

Payment of registration and hotel deposit may be made by:

  • Credit card: Eurocard/ MasterCard, Visa, American Express
  • Bank transfer to the account of MCI Suisse SA
  • Name of Bank: UBS SA
  • Name of Account: MCI Suisse SA
  • Account no: 240-369.393.71L – Clearing 240
  • Swift code: UBSWCHZH80A / IBAN: CH 18 0024 0 240 36 93 93 71L
  • Bank Address: UBS SA, CP 2600 – 1211 Geneva 2 – Switzerland

Mention: «ESPEN 2018» and the participant’s name. All costs are to be borne by the ordering customer.

  • Payment by personal cheques cannot be accepted
  • All payments have to be made in EUROS